Privacy Policy

Effective Date: June 2026

At VelexM, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase products from us.

Information We Collect

We may collect the following information:

• Name

• Mobile Number

• Email Address

• Billing Address

• Shipping Address

• Order Details

• Payment Information (processed securely through payment gateways)

• Device and Browser Information

• Website Usage Data

How We Use Your Information

We use the collected information to:

• Process and fulfill orders

• Deliver products and services

• Communicate order updates

• Respond to customer inquiries

• Improve our website and customer experience

• Prevent fraud and unauthorized activities

• Comply with legal and regulatory requirements

Payment Security

Payments are processed through secure third-party payment gateways. VelexM does not store your complete debit card, credit card, UPI PIN, or banking credentials on our servers.

Cookies

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and remember user preferences. You may disable cookies through your browser settings.

Sharing of Information

We do not sell, rent, or trade your personal information.

Your information may be shared only with:

• Payment Gateway Providers

• Courier and Shipping Partners

• Service Providers supporting website operations

• Government Authorities when required by law

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

Data Retention

Your information will be retained only as long as necessary to fulfill business, legal, and regulatory obligations.

Third-Party Links

Our website may contain links to third-party websites. VelexM is not responsible for the privacy practices or content of such websites.

Changes to this Policy

VelexM reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page.

Contact Us

Business Name: VelexM

Proprietor Name: A. Esther Rani

Address:
14.A, K. Salai Pudur,
Thaththaneri Main Road,
Opp. SNR Indian Petrol Pump,
Madurai – 625018,
Tamil Nadu, India.

Email: velexm1@gmail.com

Phone: +91 6383521465